Privacy policy

Privacy Policy

This Privacy Policy explains how Naturiglow ("we", "us") collects, uses and protects your personal information when you visit naturiglow.com or buy from us.

Information we collect

  • Order information: your name, email address, phone number, billing and shipping address.
  • Payment information: processed securely by our payment providers. We never see or store your full card number.
  • Device and usage information: such as your IP address, browser, pages viewed and how you interact with our site, collected through cookies and similar technologies.
  • Communications: anything you send us by email or through our contact form.

How we use your information

  • To process, ship and support your orders, including refunds.
  • To answer your questions and provide customer service.
  • To send you marketing emails or texts if you opted in. You can unsubscribe at any time.
  • To improve our website, prevent fraud and comply with the law.

How we share your information

We share information only with service providers that help us run our store, such as Shopify (our e-commerce platform), payment processors, shipping carriers, email providers and analytics or advertising partners (for example Meta). We do not sell your personal information for money.

Cookies

We use cookies to keep your cart, remember your preferences, measure site performance and show relevant ads. You can control cookies through your browser settings and our cookie banner.

Your rights

You can ask us to access, correct or delete your personal information, or to stop using it for marketing. Depending on where you live (for example California), you may have additional rights, including the right to opt out of the sharing of your personal information for targeted advertising. To make a request, email contact@naturiglow.com. We won't discriminate against you for exercising your rights.

Data retention

We keep order information for as long as needed to fulfill your order and meet our legal, tax and accounting obligations.

Children

Our store is not intended for anyone under 18, and we do not knowingly collect information from children.

Changes

We may update this policy from time to time. The latest version will always be posted on this page.

Contact

Questions about your privacy? Email us at contact@naturiglow.com.